SmartPet Vet

Privacy Policy

Last updated: July 23, 2026

This Privacy Policy describes how RelaxLabs (“we”, “us”, “our”) collects, uses, and protects information when you use the mobile application and web service SmartPet Vet (the “App”).

1. App & Developer

• Application: SmartPet Vet
• Developer: RelaxLabs
• Contact: Relaxlabs.app@gmail.com

2. Information We Collect

Email address. When you sign in or create an account, we collect your email address solely for authentication and to associate your data with your profile. We do not use your email for unrelated marketing without your consent.

Pet profiles & app data. Information you enter about your pets (name, species, health notes, reminders, food checks, chat history) is stored in our encrypted cloud database hosted by Supabase, protected by industry-standard encryption in transit (TLS) and at rest.

Photos & images. If you use the camera or gallery (pet avatar, food packaging, or symptom photos such as wounds, eyes, or skin), those images may be uploaded for AI analysis by Google Gemini and/or stored with your pet profile. We use them only to provide the requested feature (photo scan / care guidance). You can delete associated data via account deletion.

Device identifiers. Through Capacitor on native builds, we use device identifiers to deliver local calendar and push-style reminders, sync your data securely, and integrate third-party services described below.

Advertising identifiers. On supported platforms, Google AdMob may collect advertising IDs to serve rewarded ads. You can limit ad personalization in your device settings.

3. How We Use Information

• Authenticate you and save your pet profiles across devices
• Provide AI-assisted veterinary guidance and food safety checks (including optional photo analysis)
• Send local reminders and calendar-related notifications you enable
• Process Premium subscriptions via Google Play (via RevenueCat)
• Improve reliability, security, and user experience

4. Third-Party Services

We rely on trusted processors that handle data only as needed to provide the App:

• Supabase — encrypted database & backend
• Google AdMob — advertising (free tier)
• RevenueCat / Google Play — subscription billing
• Google Gemini — AI responses (pet-related queries only)

5. Data Security

We implement technical and organizational measures to protect your information, including encrypted connections, access controls, and row-level security on our database. No method of transmission over the Internet is 100% secure; we continuously work to safeguard your data.

6. Your Rights & Account Deletion

You have the right to access, correct, or delete your personal data. You may delete your account together with your pet profiles, reminders, and health history at any time through the App’s Profile → Delete Account & Data button, or by contacting us at Relaxlabs.app@gmail.com. We will process deletion requests without undue delay.

7. Children & age

SmartPet Vet is intended for adults 18 years and older (emergency guidance may include graphic medical topics such as bleeding or seizures). We do not knowingly collect personal information from children. Contact us if you believe a minor has provided data.

8. Changes

We may update this Policy from time to time. Material changes will be reflected on this page with an updated date.

9. Contact

Questions about this Privacy Policy: Relaxlabs.app@gmail.com